Friends and Family-Hanover

Description
Friends and Family associates drive sales growth by flexing into multiple areas of the store during the peak holiday time frame.
Serving the customer is always the top priority regardless of work area. They assist in multiple areas of the store including setting floorsets and/or cleaning, processing, replenishing, cashiering, and selling.
Key Responsibilities:
Proactively engages with customers, reads cues and responds effectively
Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
Processes merchandise to be floor ready and maintains back room and under stock to brand standards
Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
Understands and demonstrates Company values
Maintains a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
Qualifications
Schedule flexibility that includes peak dates throughout the holiday season including: evenings, holidays, Friday after Thanksgiving, weekends in November and December, and the entire weeks of Thanksgiving and Christmas
Exhibits an authentic desire to exceed the customer's expectations
Proven ability to meet or exceed goals while demonstrating urgency
Has a competitive spirit, while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Seeks out coaching from leaders and peers to improve productivity; leads own learning
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.



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