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Key Holder (Retail Sales Associate)

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Key Holder (Retail Sales Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.
What makes us different from other retailers?



  • We are located in free-standing stores, not in malls

  • ENTIRE team is eligible for quarterly bonuses

  • We are committed to developing our people in order to promote from within

  • Merchandise discounts and referral bonus


Our full-time associates enjoy a comprehensive benefits program including:



  • Medical, dental, and vision insurance

  • 401(k) retirement plan

  • Life insurance and disability plans

  • Paid holidays, sick/personal days, and vacation time




Key Holder - Retail Sales Associate
(Sales / Customer Service / Sales Representative/ Retail)




JOB DESCRIPTION
As a Key Holder (Retail Sales Associate), you will be responsible for building and sustaining long term relationships with customers as you work to create a sales environment that enhances the buying experience.
ESSENTIAL DUTIES & RESPONSIBILITIES:


  • Achieve individual goals and assist Store Manager in ensuring the store meets its sales plan

  • Assist Store Manager with the daily operation of the store

  • Create and implement merchandise presentations and displays that are customer focused and maximize sales according to operational direction

  • Ensure that standards are being followed: floor sets, cleanliness, marketing, signage and promotions

  • Ensure each customer is welcomed in a warm and genuinely sincere manner and go above and beyond the customer's initial requests by fulfilling his/her wardrobe needs and recommend complete outfits

  • Spend quality time with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle

  • Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits




Key Holder - Retail Sales Associate
(Sales / Customer Service / Sales Representative/ Retail)



JOB REQUIREMENTS:



  • High school diploma or equivalent (college/university degree helpful not required)

  • 1-2 years of luxury retail experience; tailored clothing, sportswear and hard line merchandise experience, a plus

  • Demonstrates superior customer service techniques and experience with problem/ complaint resolution

  • Ability to lift up to 10 lbs. and move up to 50 lbs.




Key Holder - Retail Sales Associate
(Sales / Customer Service / Sales Representative/ Retail)



Join DXL Group and be part of the winning team!
Apply now: www.destinationxl.com/careers


 

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